Communication in the Workplace

Total Courses: 5    Estimated Training Time: 5 Hour(s)

Summary

1 Year Unlimited access to all 5 courses listed below, includes over 5 hours of online courseware.

Effective communication is at the heart of your success in the workplace. By acquiring and using valuable communication skills, you increase your ability perform to your highest potential. This communication series focuses on a variety of ways to help you communicate more effectively in the workplace.

Current Price: $29.95 | List Price: $99.95

This Communication in the Workplace online training series provides 5 hours of self-paced courseware. This web-based training provides 1 year of unlimited access to all of the following lessons:

  1. The People Styles Model
  2. People Styles At Work
  3. High Performance Communciation
  4. Resolving Conflict
  5. Negotiating with Coworkers

Lesson Detail:

  • Communication in the Workplace: The People Styles Model
    This course provides information on identifying standard types of behavior used by various people during communications.

    • Why People Styles?
    • Dimensions of Behavior
    • The Four People Styles
    • Interpersonal Communications

  • Communication in the Workplace: People Styles At Work
    This course provides information on how to use the People Styles Model to gain insight into the communication behavior of others. The course also shows how to adapt one's behavior to move toward a different People Style. This insight and the ability to apply it can help to improve communications with others.

    • The People Styles Model
    • How to Flex
    • Understanding People Styles
    • Flash Flexing

  • Communication in the Workplace: High Performance Communciation
    This course provides information about improving communication skills. High performance communication involves understanding the components of effective communication. This course provides ways to avoid misunderstanding and to establish appropriate, productive ways to respond during the communication process.

    • Communication Skills Matter
    • Communication Ingredients
    • Steps to Communication
    • Where to Start

  • Communication in the Workplace: Resolving Conflict
    This course provides information on recognizing and managing conflict, controlling your emotions, respecting the emotions of others, and reaching collaborative solutions.

    • Encountering Conflict
    • The Nature of Conflict
    • Avoiding Conflict
    • Ways to Resolve Conflict
    • If the Process Doesn't Work

  • Communication in the Workplace: Negotiating with Coworkers
    This course provides information on defining negotiation and recognizing what is negotiable. In addition, this course provides a variety of tactics and behaviors you can use to prepare for a negotiation.

    • What Is Negotiation?
    • Preparing for a Dialogue
    • Tactics
    • Practicing Your Skills

Certification

Communication in the Workplace

Audience

This series is for anyone who wants to gain insight into behavior as it applies to interpersonal communications and achieve more successful communications in the workplace.

Features

  • Flash and audio provide animated, interactive Lesson Introductions, Activities, and Simulations.
  • Flash scenarios use real world situations to illustrate course concepts.
  • Streaming video scenarios illustrate real world issues and solutions discussed in the course.
  • Audio accompanies each lesson page throughout the course.
  • MindNotes provide printable quick-reference sheets and other files to be used as learners apply their skills on the job.
  • Decision Point activities allow learners to work toward an outcome in an interactive environment.
  • Activities allow learners to apply course concepts in an interactive questioning environment.
  • Exercises allow learners to practice in the actual application being studied.
  • A Course Topics list contains active hyperlinks, permitting quick access to specific topics.
  • Find-A-Word allows learners to look up an unfamiliar term in the Glossary, on the Web, or in a dictionary. In addition, it lets them find other occurrences of the term in the same course.
  • Search text enables learners to rapidly search all text within a course to easily retrieve information required.
  • Courses challenge the learner with a variety of question formats, including multi-step simulations, true/false, multiple choice, and fill-in-the-blank.
  • A skill assessment generates a customized learning path based on the results of a pre-test.
  • Bookmarking tracks the learner's progress in a course.

Technical Requirements

  • Internet connection
  • Browser: Internet Explorer, FireFox, Chrome, Safari, Opera or any standards compliant browser.
  • Authorware and Macromedia Flash player recommended but not required.
  • JavaScript must be enabled.

What You Get

You will receive Unlimited Access to all of the Communication in the Workplace training tutorials listed above. Your online training courses will be available from anywhere you have internet access.This e-learning series includes all of the online training tutorials listed and is provided in an interactive, self-paced format. Retake any or all of our computer training as often as you want. Our online tutorials allow you to learn anywhere, anytime from any computer with internet access. All courses allow for 1 year unlimited access (1 user), include a variety of features and qualify for Continuing Education Unit credit.

StaffKit is an e-learning leader in providing computer training tutorials and online education. We have satisifed online learning customers in over 50 countries. We have been providing web based training for the past 9 years.

Web-Based Training Products

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