Outlook 2003 online training courses
Total Courses: 7    Estimated Training Time: 25 Hour(s)


1 Year Unlimited access to all 7 courses listed below, includes over 25 hours of online courseware.

The Outlook 2003 series of courses teaches learners how to use the major components of the Outlook 2003 program: Mail, Calendar, Contacts, Tasks, and Notes. Topics include navigating between Outlook modules and reading, sending, customizing, and organizing e-mail messages. Learners will also find out how to schedule appointments, add and use information about contacts, and create tasks and notes. In addition, the courses will delve into the collaboration, security, and personalization features of Outlook 2003.

Current Price: $29.95 | List Price: $99.95

This Outlook 2003 online training series provides 25 hours of self-paced courseware. This web-based training provides 1 year of unlimited access to all of the following lessons:

  1. Getting Started
  2. Managing Messages
  3. Contacts and Calendar Entries
  4. Tasks, Notes, and Journal Entries
  5. Newsgroups and Outlook Web Access
  6. Collaboration and Security
  7. Personalizing Outlook and Other Tips

Lesson Detail:

  • Outlook 2003: Getting Started
    This course provides an overview of the Outlook 2003 interface. It also teaches the learner how to use the new features of Outlook 2003, as well as basic e-mail functions.

    • E-Mail Fundamentals
    • Other Features of Outlook
    • Outlook and Other Programs
    • The Main Screen
    • The Folder List
    • Toolbars and Help Features
    • Dragging and Dropping
    • Dragging to Create E-Mails
    • Dragging to Create Other Items
    • Other Drag and Drop Options
    • Creating E-Mail Messages
    • Setting E-Mail Options
    • Reading E-Mail Messages
    • Replying to E-Mail Messages
    • Forwarding E-Mail Messages
    • Deleting and Saving Messages

  • Outlook 2003: Managing Messages
    This course shows the learner how to customize outgoing messages. It also covers a variety of tools that can be used to more easily manage e-mail messages.

    • Using flags
    • Setting options
    • Adding attachments and signatures
    • Conquering your mountain of messages
    • Using search folders
    • Stationery and the Reading Pane
    • Using rules
    • Filtering junk e-mail
    • Archiving messages
    • Arranging messages

  • Outlook 2003: Contacts and Calendar Entries
    This course shows the learner how to enter and maintain contact information. It also covers how to use the calendar features of Outlook to schedule appointments and meeting requests.

    • Entering contacts
    • Viewing contacts
    • Using flags
    • Using contact information
    • Using distribution lists
    • The Date Navigator
    • Appointments
    • Changing dates
    • Recurring dates
    • More ways to use the Calendar

  • Outlook 2003: Tasks, Notes, and Journal Entries
    This course provides information on the tools that can be used to store and manage daily tasks, including entering, modifying, deleting tasks, and creating recurring tasks. It also teaches the learner how to use notes and journal entries.

    • Entering a new task
    • Changing, copying, and deleting tasks
    • Creating recurring and regenerating tasks
    • Completing tasks
    • Using views to control tasks
    • Composing and locating notes
    • Opening, deleting, and editing notes
    • Viewing notes
    • Assigning categories and printing notes
    • Changing default options for new notes
    • Forwarding notes
    • Automatic and manual Journal recording
    • Viewing and finding Journal entries
    • Printing and changing the Journal view

  • Outlook 2003: Newsgroups and Outlook Web Access
    This course provides an overview of newsgroups, including subscribing to news groups, and posting, reading, and replying to newsgroup messages. Using Outlook at home and Outlook Web Access are also covered.

    • Finding Newsgroups
    • Subscribing to Newsgroups and Reading Messages
    • Replying to and Posting Messages
    • Setting Up and Switching Identities
    • ISPs, Cable Modems, and DSL
    • Setting Up Internet E-Mail Accounts
    • Setting Up Directory Services
    • Setting Up Outlook for Multiple Users
    • Using Outlook Web Access

  • Outlook 2003: Collaboration and Security
    This course provides information on using Outlook for planning meetings, decision-making, and sharing folders among team members. It also covers the security features included with Outlook.

    • Organizing a meeting
    • Handling meeting requests
    • Using votes for decision-making
    • Collaborating with Outlook and Exchange
    • Setting access permissions
    • Adding a second account to your view
    • Assigning tasks and sending a status report
    • Address books
    • Working with public folders
    • Using SharePoint Team Services
    • Getting a digital ID
    • Sending and receiving digitally signed messages
    • Encrypting messages

  • Outlook 2003: Personalizing Outlook and Other Tips
    This course provides an overview of forms, including using and modifying standard and custom forms. It also offers suggestions for personalizing Outlook. More advanced features and shortcuts are also covered.

    • Understanding forms
    • Customizing forms
    • Working with custom forms
    • Using views
    • Working with columns
    • Sorting and grouping
    • Customizing views, menus, and toolbars
    • Ten (or so) things you can't do with Outlook
    • Things you can do after you're comfy
    • Shortcuts worth taking


Outlook 2003


This series is for anyone who wants to get the most out of using Outlook 2003.


  • Flash and audio provide animated, interactive Lesson Introductions, Activities, and Simulations.
  • Audio accompanies each lesson page throughout the course.
  • Show Me Hows allow learners to access instructional demonstrations from all courses in the series.
  • Simulations teach learners to perform specific tasks in applications through guided, multi-step exercises.
  • Activities allow learners to apply course concepts in an interactive questioning environment.
  • Exercises allow learners to practice in the actual application being studied.
  • A Course Topics list contains active hyperlinks, permitting quick access to specific topics.
  • Find-A-Word allows learners to look up an unfamiliar term in the Glossary, on the Web, or in a dictionary. In addition, it lets them find other occurrences of the term in the same course.
  • Search text enables learners to rapidly search all text within a course to easily retrieve information required.
  • Courses challenge the learner with a variety of question formats, including multi-step simulations, true/false, multiple choice, and fill-in-the-blank.
  • A skill assessment generates a customized learning path based on the results of a pre-test.
  • A glossary provides a reference for definitions of unfamiliar terms.
  • Bookmarking tracks the learner's progress in a course.

Technical Requirements

  • Internet connection
  • Browser: Internet Explorer, FireFox, Chrome, Safari, Opera or any standards compliant browser.
  • Authorware and Macromedia Flash player recommended but not required.
  • JavaScript must be enabled.

What You Get

You will receive Unlimited Access to all of the Outlook 2003 training tutorials listed above. Your online training courses will be available from anywhere you have internet access.This e-learning series includes all of the online training tutorials listed and is provided in an interactive, self-paced format. Retake any or all of our computer training as often as you want. Our online tutorials allow you to learn anywhere, anytime from any computer with internet access. All courses allow for 1 year unlimited access (1 user), include a variety of features and qualify for Continuing Education Unit credit.

StaffKit is an e-learning leader in providing computer training tutorials and online education. We have satisifed online learning customers in over 50 countries. We have been providing web based training for the past 9 years.

Web-Based Training Products

You might also be interested in our Desktop Computing Package which includes all of the Outlook 2003 training courses listed above plus over 749 hours related training courses

Desktop Computing

Want to learn computer basics? Find out how to use common desktop computing applications like Microsoft Word, Excel, PowerPoint, Access, and Outlook. Learn about operating systems, the Internet, and more. Even prepare for Microsoft Office Specialist certification exams!

70 Series

Price: $89.95